1. Delivery Method All products available on Communicating with Kids (https://communicatingwithkids.co.uk/) are digital products. We do not ship physical goods to your address. This means there are no shipping costs and no physical delivery times to worry about.
2. Delivery Timeline Your digital files will be available for download immediately after your payment is successfully processed by Stripe or PayPal.
- Instant Access: You will be redirected to a download page immediately after checkout.
- Email Confirmation: A download link will also be sent to the email address you provided during purchase within minutes.
3. Shipping Costs As all our products are delivered electronically, there are £0.00 shipping charges. The price you see at checkout is the final price for the digital content.
4. Technical Issues with Delivery If you do not receive your download link within 15 minutes of purchase, please follow these steps:
- Check your Spam/Junk folder.
- Ensure the payment was successfully completed in your Stripe or PayPal account.
- Contact our support team at sales@communicatingwithkids.co.uk.
5. Contact Information For any questions regarding the delivery of your digital products, please reach out to us:
- Address: 19 Thomas Wyatt Cl, Norwich, NR2 2TB, United Kingdom
- Phone: +44 7476 609086
- Email: sales@communicatingwithkids.co.uk